STYLE By Andy Chan Hair Salon

Founded by L'Oreal Professional Artistic Ambassador Andy Chan, this Mid Valley Southkey salon positions itself as a premium hair studio. The space is modern and stylish, drawing crowds of Singaporeans looking for high-end styling across the causeway. Operating from 10:00 AM to 8:00 PM Monday through Thursday, and extending to 9:00 PM Friday through Sunday, it is a convenient stop for mall-goers looking for a quick trim or a complete makeover.

When it hits, it hits hard. Regulars swear by specific staff members like Amy, Josephine, and Jasmine. These stylists earn high marks for meticulous attention to detail, successfully handling large group bookings for festive "Hari Raya hair," and showing remarkable patience with young children. If you secure a booking with one of these proven names, expect a relaxing, tailored experience that justifies the trip across the border.

However, the walk-in experience is a massive gamble. Multiple independent reviews corroborate a bizarre, recurring issue of rough physical handling—customers report getting their foreheads scratched during washes, ears poked, and even scalps jabbed with scissors by distracted staff. Basic haircuts start at RM68, but patrons complain these budget tiers result in highly rushed, sub-five-minute jobs where stylists prioritize aggressive upselling of expensive treatments over basic execution.

Director-level cuts jump to RM168, and full chemical treatments can easily exceed RM1000. Despite the premium price tags, basic hospitality like offering a drink isn't guaranteed unless explicitly requested. The verdict? STYLE By Andy Chan has the pedigree and the talent, but you must do your homework. Request a specific, highly-rated stylist by name, firmly decline unwanted upsells, and avoid rolling the dice on a random assignment.